Cookie Policy

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit certain websites, including BetWest. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

There are different types of cookies. Some are essential for the website to function correctly, while others help us understand how you use our site, remember your preferences, or display relevant advertisements. This Cookie Policy explains how BetWest uses cookies and your choices regarding their use.

BetWest uses cookies for several purposes. These include ensuring the security and integrity of our services, remembering your login details, understanding how you interact with our platform, and personalising your experience. Cookies help us improve our services and provide a more tailored and efficient browsing and gaming experience for all our players.

Specifically, we use cookies to:

• Operate our website effectively.
• Enhance the security of your account and our services.
• Remember your preferences and settings, such as language and currency.
• Analyse how our website is used and identify areas for improvement.
• Deliver relevant advertisements and promotional offers.
• Comply with our regulatory obligations, including responsible gaming measures.

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of the BetWest website. These cookies enable core functionalities such as security, network management, and accessibility. Without these cookies, certain services you have asked for, such as logging into your account or making deposits, cannot be provided. They are typically set only in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Because these cookies are strictly necessary for the website to function, you cannot refuse them without impacting how our site works. They do not store any personally identifiable information.

Analytics cookies collect information about how visitors use the BetWest website. This includes data such as which pages are visited most often, how long users spend on the site, and if they encounter any error messages. This information is aggregated and anonymised, meaning it does not identify you personally. We use this data to understand and improve the performance of our website and services.

For example, analytics cookies help us identify popular games, assess the effectiveness of our marketing campaigns, and troubleshoot technical issues. By understanding user behaviour, BetWest can continually refine its platform to offer a better user experience.

Functional cookies allow the BetWest website to remember choices you make and provide enhanced, more personal features. For instance, these cookies can remember your username, language preference, or the region you are in. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise.

The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. Their purpose is to make your experience on BetWest more convenient and tailored to your preferences.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

BetWest uses these cookies to present you with personalised offers and promotions that align with your gaming interests, both on our site and across other websites you visit. This helps us ensure that our marketing efforts are relevant and useful to you.

In addition to our own cookies, BetWest also uses various third-party cookies. These are cookies set by a domain other than the one you are visiting. Third-party cookies are often used for site analytics, advertising, and social media integration. For example, we might use third-party analytics providers to help us understand website usage or third-party advertising partners to manage our advertising on other sites.

We carefully select our third-party partners and ensure they adhere to applicable data protection laws. While we do not directly control these cookies, we strive to ensure that our partners respect your privacy choices. For more information on how these third parties use cookies, please refer to their respective privacy and cookie policies.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie.

• Session Cookies: These are temporary cookies that remain on your device until you leave the BetWest website or close your web browser. They are typically used to enable core site functionality and security during a single browsing session.
• Persistent Cookies: These cookies remain on your device for a longer period, even after you close your browser. Their duration can vary significantly, from a few hours to several years, depending on their purpose. Persistent cookies are used to remember your preferences, track your activity over time, or for advertising purposes.

The expiry time for each cookie is typically set by the cookie creator. You can usually find information about specific cookie durations in your browser settings.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may prevent you from taking full advantage of the BetWest website and some parts of the site may not function properly.

You can manage your cookie preferences through your browser settings. Each browser has different methods for configuring cookie settings. You can usually find these settings in the "options" or "preferences" menu of your browser. You can also visit www.allaboutcookies.org for comprehensive information on how to manage cookies on various browsers.

For specific opt-out options related to advertising cookies, you can visit the Network Advertising Initiative (NAI) opt-out page at www.networkadvertising.org/choices/ or the Digital Advertising Alliance (DAA) opt-out page at www.aboutads.info/choices/.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for how companies should respond to DNT signals. Therefore, BetWest does not specifically respond to DNT signals at this time.

We continue to monitor developments around DNT and other privacy-enhancing technologies. In the meantime, you can manage your privacy preferences and cookie settings directly through your browser and the options provided in this Cookie Policy.

BetWest may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Significant changes will be communicated through prominent notices on our website or via email, where appropriate.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact our customer support team. You can reach us via the contact methods provided on the BetWest website. We are committed to protecting your privacy and are happy to assist you with any inquiries.